Artificial Intelligence has made an impact in many spheres. While AI as a technology is widely believed to reduce the overall manual effort, there is more to it. Artificial Intelligence can also be incorporated into developing digital marketing strategies. This technology can positively impact the quality of services a digital marketing agency offers.
Vast data at the disposal of digital marketers
There is no dearth of data for digital marketers. Data-driven insights can be utilized to improve a brand's online prospects. Mentioned below are the array of data at the disposal of a digital marketer.- Customer data- This includes demographic information such as age, gender, location, income level, education, and interests. Customer data helps marketers understand their target audience and create more personalized and relevant campaigns.
- Behavioral data- This encompasses user actions and interactions across digital channels, such as website visits, clicks, time spent on the site, pages viewed, and interactions with content or ads. Behavioral data provides insights into user preferences, interests, and buying intent.
- Transactional data- This refers to data related to customer transactions, such as purchase history, average order value, and frequency of purchases. Transactional data helps marketers identify high-value customers, tailor retention strategies, and optimize the customer journey.
- Engagement data- This includes metrics such as likes, shares, comments, retweets, and other interactions on social media platforms. Engagement data measures the effectiveness of content and campaigns in driving audience engagement and brand awareness.
- Conversion data- This tracks user actions that result in a desired outcome, such as completing a purchase, filling out a form, or signing up for a newsletter. Conversion data helps marketers measure the effectiveness of marketing efforts and optimize conversion rates.
- Website analytics- This includes data collected from tools like Google Analytics, which tracks website traffic, user behavior, and performance metrics such as bounce rate, session duration, and conversion goals. Website analytics provide insights into website performance and user experience.
- Campaign performance data- This encompasses metrics such as click-through rates (CTR), conversion rates, return on investment (ROI), and revenue generated from marketing campaigns. Campaign performance data helps marketers evaluate the success of their campaigns and optimize future efforts.
- Competitive data- This includes information about competitors' strategies, tactics, and performance across digital channels. Competitive data helps marketers benchmark their own performance, identify opportunities and threats, and adjust their strategies to gain a competitive edge.
How AI tools can transform your business
There are specialized tools that are making some processes seem like a cakewalk.- Audience engagement – There is nothing better than chatbots to engage the audience. There are AI tools that allow marketers to build, deploy, and manage chatbots without the need for coding skills. Chatbots created with these tools can interact with users in real-time, providing automated responses to inquiries, delivering personalized messages, and guiding users through predefined conversational flows.
- Strategizing -- We understand that repetitive tasks drain out most of the creative energy. There are tools for automating various marketing tasks. These tools deliver data-driven insights to enhance campaign effectiveness.
- Gathering information - A competitor analysis can be done with the help of information gathered from the web. Specific information of interest to a digital marketer can be retrieved with the help of some AI tools.
- Tracking social media – The number of social media platforms is growing, and tracking them may not be humanly possible. Tracking and analyzing mentions on social media may get support from Artificial Intelligence. Some tools use AI to provide real-time alerts for brand mentions, sentiment analysis, and insights into audience demographics and engagement.
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